
Got A Question?
Check out our Frequently Asked Questions to see if you can find your answer!
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Unfortunately, we do not accept Fitness Passport memberships at Strength House Gym as we are a private facility. We offer a range of flexible membership options to suit your needs. Our team is happy to discuss the best plan for you!
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Yes, we require members to be 14 years and over to join. Members under 16 will need an adult to train with them.
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You can update your payment details online through the Member Portal.
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Yes! SHG allows a minimum of 2 weeks - maximum of 6 weeks FREE membership suspension per calendar year. After that, it will cost $5/wk.
You can freeze your membership via our SHG App.
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All cancellations must be provided to the club in writing via email to info@strengthhousegym.net
Include your full name and reason for cancelling.
TERMS AND CONDITIONS
1. Cancelling After the Minimum Term is Complete
Requires 4 weeks’ written notice via email. Any outstanding transactions must be paid before submitting cancellation notice. All scheduled direct debit payments are still applicable during the cancellation notice period.
2. Cancellation Within the Minimum Term
A $250 cancellation fee applies, and cancellation notice must be completed in writing via email. Cancellation is processed immediately after fee is paid.
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If you lose your key fob, please see us at reception. We will replace it for you at a small fee.
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There is free street parking with no time restrictions.
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Yes! The restrooms on the second floor have showers.
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Yes! Our team of coaches are ready to support you through your health journey whether your current goals are body transformations, weight loss, general health, building strength or to take your training intensity to the next level. Contact one of our trainers now for more info!
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We are currently working on this for the near future! Follow us on social media to stay updated!
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Currently, we are not a 24/7 gym, but we offer extended hours:
Weekdays 5AM-10PM
Weekends 6AM-8PMWe are looking at going 24/7 in the future!
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Weekdays 5AM-10PM
Weekends 6AM-8PMThe access tag reader will activate 5AM sharp on weekdays, and 6AM sharp on weekends, so if you're a few minutes early just beware that you won't be able to get in.
Please be mindful to wrap up your workout by 10PM sharp on weekdays and 8PM sharp on weekends, so you have plenty of time to head out before we close.
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You must be a member to access the gym outside of staffed hours. Guests may purchase a Casual Gym Pass (10 Pack) and receive a key fob to train outside of staffed hours.
When you sign up, you will receive a key fob tag which gets you access to the club when we're not staffed.
You are required to scan in each time you visit. Each member must scan in separately.
Allowing someone else to you use your key fob is prohibited as it’s attached to your own credentials.
Unauthorised access / tailgating fee of $100 applies.
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